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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The jacket is really quality
The jacket is so-so, the seams are curves, the threads stick out. I came very quickly. The size of the tube in the tube height 176 weight 80
The goods are good, quality sewing, 100% polyester. I'm happy, very warm
All the Way to rosemer sent a jacket for a clear advise producer
For 12 years, the height of 155-size S is great. Especially in width. Quality is good
Delivery a little more than two weeks, the jacket is good, but the husband is a little small in the shoulders, wears 54-56 size, inside the Synthon.
I wrote myself a wife saw and took away although she so jackets dofig, it's insulting Yes, I'm happy with the purchase!!!
The jacket is thin. For a summer evening. It is fastened to the end of the hood, pockets are small, seams are curves, inside the lining the material is thin and liquid, quickly breaks. But for 800 p the price-quality corresponds;)
Threads stick out, the pocket is not stitched, and it turned out to be small.
In general, everything is fine but in the photo in the description to me It seemed that it was longer, it seemed short. The jacket is good, the quality of tailoring seems good at least nothing sticks out. In general, I'm happy. Shipping 14 days.
The jacket is thin, if only spring, autumn. I ordered XL on my 50 shoulders, 84 weight and height 176.for growth all okay, but in volume kakaeto wide. if under a warm sweater It's like norms. stitched okuratno.
Thin, for the spring the very thing is the quality of norms, there is no smell, the seams are even threads where do not stick out
Arrived early!!! Very good
Like very good, great for motorcycles
The size corresponds. Lining is thin. For autumn-spring to run will go. For 850 rubles-normal :)
Thank you quality is normal, delivery is two weeks!!! For giving and fishing the most it!!!
Thank you. It came perfectly. I'm happy. The jacket is cool. Left to Know, is there impregnation? Will it get wet in the rain?
A dream, not a jacket. For every day in the car it is. "For such money give two!!!! Delivered quickly.
21.01 ordered, received in the Sverdlovsk region 29.02. For the son of 14 years, the height of 166 cm sports physique, chose the size of M. The length of the sleeves is excellent, the jacket itself is slightly wide, but it does not spoil the look at all. Sewn neatly. In general, excellent chicken, we liked. This is not a winter down jacket, but a demi-season jacket. Now, the very beginning of spring can already be worn. Thank you for the good goods!!!
I took According to reviews the size L on the Dew 178 weight 85 belly is) is too small in the chest to order XL. For 900 R. Excellent in the forest hike will go
Great. On the Russian spring just right. With the size guessed at 54 just right and the tummy hides))))
A good jacket for the spring-autumn season.
Delivery month. The size is good for height 180, weight 93. Sleeves would be a little longer (back to back), you will have to sew cuffs. Recommend!!!
Arrived in great condition size right and indereço correct, I indicate
The jacket is thin for autumn, spring for this money norms. A height of 174 ordered lves70kg