SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK polecam
The article arrived fast but as they are appreciated in the photos the box where it came was crushed and open inside of the envelope. That's why I don't give him all the stars otherwise it works fine.
Thank you Very much for Fast shipping it's good
Super fast. To the door 3 days, Moscow
Excellent amplifier, copes with its task. Catches all over a 3-room apartment, including an entrance on the floor. There is an instruction, it is easy to adjust. Happy!
Thank you!!! The goods were received quickly-lay down in two weeks. Well done! Without damage, everything is super!
Setting up instructions with a polpinka from the phone. The signal is good, the range is not worse than the router with 2 antennas. But periodically stinks with garelym. I think it'll burn soon.
I don't just get a lot of WiFi blinks all the time. I don't know if it's normal and just a stripe.
Repeater class order is satisfied, adjusted quickly speed class to the cottage is the most so as not to buy at the cottage expensive Internet with a plate if the network is cellular catches the norms then turn on the distribution from the mobile device and to it the repeater is the most especially at the end of the flight came Unlimited internet. Thank you.
Fastest shipping from aliq, to the Moscow region from the moment of application went 3 days and 4 delivered directly to the door, the radius of action as well as a stationary router Asus, for the house is the most it, but the fork, which is screwed into the block of the router is not exactly exactly becomes, in the end the unit is at a small angle.
Tested already an it is working very good. The delivery was a little bit slow but now I received it.
Shipping Super! The courier brought on May 9! It took 4 days. Thank you!
Delivered quickly in 4 days. Configured quickly through the phone подсоеденил to the home network WiFi. Works both from the main router, and from the repeater equally. But the repeater should be turned on where the WiFi signal is weak. Took for summer cottages
The parcel came damaged, but the the product itself was in good contidion. The reapeater works fine, very easy to set up. Shipping to LT ~ 1 month. Thanks!
It came quickly, about a week before Peter. Kurber brought it home. In the work I did not try, I'll try it out.
Delivery to Ukraine for 1 City via Nov poshtu. There's nothing in the robot.
great product
It works very bn, it has good reach
The product corresponds to the description and works. Delivered directly to work very quickly. Thank you
Packed in a thick navel. Last time I came in a box. Delivery to Kiev 3 weeks. I order the second one already. Their function is performed. Setting up to zhuti is simple.
I did it today. Everything works. No complaints.
I got it today, I set it up. While everything is super. It came very quickly, the weeks did not pass. I live in Moscow
OK
Set up in 10 minutes thanks to yutuba, works well, adequately strengthens!
Everything is super, I'll order more.