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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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T-shirt is very cool. Took XXL for height 163 looks like an oversize. The print is good, I would know what anime is. Quality is good. Advise. I think this will be my favorite T-shirt
Delivery is short, the T-shirt itself is wonderful!! I put it on, I sign, I press the bell
This is now my favorite T-shirt, on height 150 I took S, because the T-shirt is male, it sits as I wanted, the quality of the baldege, I went a little more than a month before my village, I advise everyone
I think the drawing won't get up, but when I take a couple of washings I'll see.
I luv it! If you want that would look like an over size, on S take L
The material is dense. Just like in the picture. The size approached perfectly. It's been a month before KZ. The goods is quite
Excellent T-shirt, on height 165 size L sits well, covers the buttocks, but I would like a larger size. Printing the picture is good, I do not know how the T-shirt will behave after washing, the threads do not stick out, and did not stink hahaha
Very good T-shirt, fabric, color and print are good quality. He arrived in 3 weeks.
I really liked the T-shirt, took it as an oversize on my 153 (M, I'm somewhere up to Li) generally ZBS, working.)) dense material (very) thick, print straight cool, the parcel of communication with the Crown reached quite quickly (a month to novosiba) Well, in general, I just liked it, The fabric is honestly better than in the mass markets Oh, the pictures are not very, but in life norms.) I just like it (teak), so take it, do not hesitate
Completely corresponds to the photo, good quality, not synthetics. The picture is really not very bright, but it's not tragic.
Great! Quality at altitude and looks super beautiful!
Arrive on time, very beautiful material as in the photo
Quality is good, dense fabric. Size in size. It came quickly, in the area of 2 weeks went to Moscow.
Excellent material. Pity there are no bigger faults
Size corresponds to Russian size
Smelled and the material was kinda weird but other than that perfect
Perfect product. On the growth of about 180 in the role of overseas ideal XL. Thank you.
T-shirt simple chic Even the seams are stitched that is not very important Quality is fine At its height 160 took L Waited a long time since the parcel was delayed at customs but for obvious reasons so it is not critical Let's see what happens after washing
Fast delivery and satysfakcjonujaca qualityand
T-shirt is very good quality, but take a couple of sizes larger)
A good T-shirt, pleasant as it will be in the sock, I will add a tip. Shipping was long for standard shipping as for me.
A good T-shirt, but I would like to be even Freer, the parcel went for a long time, in time did not have time
It goes perfect. I love it: D I asked for a big size to get Me loose. He arrived in two weeks, I think in less. I would definitely buy again
Very good
Fabric is very high quality and dense, the pattern on the back quality is about 480r resolution, but it is not scary