SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Suit as in the photo. I liked everything very much. Fast Delivery
Color brighter than the picture, zepsuta eraser in wristband, but fast shipping and cool material
Very nice suit! The quality is good, the threads do not stick out. I want to order more)))
Super cute, good quality. 6 month old daughter, 12 month size is perfect.
Beautiful! The fabric is very good ideal for this time. Fast shipping
Quick delivery. Quality is good. I ordered this item 22-May. I received this item today,1-June.
Very good product ! The color is a little bit brighter, but I like it !
Everything is super, very cute, but the size is sooo small, the child in three months is very close, not to mention 6-12 months, 6 m only for newborns up to 2-3 months if the children are small. 3 m probably quite for premature or doll, very small. I returned the money, the bandage in size is good at the expense of gum. Delivery about one month
Stunning! Falls well tailored and state so cute
Size M is jakispolski 86. Material cool miekkie
Unrealistically Kruti мусліновий пі! I'll lock it up! Took rosemir 12 m, in the photo malischi without one tie of the river, VAGA 9200, viewer 74 cm. Pydišov idalnaya! Night night do not press and not hang. I think it's all about hanging out.
Material very cool. Daughter has 4 months and wears Polish 68, and zamówiłam 6m. On thighs is butt because rubber band starts uciskac. Headband ciut too large. Looks very nice.
Tres jolie tenue! Belle finition
Idelany. Super fabric
All as the picture, very cute set, delivered in 2 weeks
Identical to the description, seems to me a little bigger than 3 months and color slightly lighter. Fast reception
Superb thank you very much impeccable quality I will recommend
Conform to the picture good quality fast delivery
I liked the kit very much. Fast shipping. Quality is super. The size is perfect fit,
Very pleasant mieciutki material. Romper is after straight cute and already can't wait years to dress in it my little princess❤
Idealne!
Super
Cool suit in hot weather I took 18 m per child 74 cm tall and 8500 weight. I think summer goes away, you can change buttons, move around the strap The color is mustard as in the picture Bandage slightly tugovata Threads do not stick out, does not smell To the Moscow region reached a month
Material-mardya in several layers. In general, OK, for the summer it will be perfect, if we still from DRMA go to this quarantine ....
Good fabric, cotton, freshness for summer. Fast shipping given the situation (3 weeks). Buy size 12 months, after washing I'll see how big it is and if I don't shrink or lose color. I'll make a new assessment after testing it.