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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quick shipping, received the goods in 25 days. I have ordered 6 different smells. I have tested them - and sandalwood, jasmine and lemon smell ok, rose and ocean smell like cheap women's fragrance, and lavender smells bad. In conclusion, the product could be better, but it is exactly what you can expect for 2 dollars. 5 stars.
Not used
It came whole, but it's so big. In fact, I did not try
The fragrances are pleasant and persistent. I like the miniature sizes of jars :)
Very rich scent came a little late but if satisfied
Less than a month. Small bottles, smell good, on the air freshener is not like :) For the air humidifier, a couple of drops are the most. Recommend.
Cool smells!!! all super
Delivery one and a half months. Малюсенькие. They smell very clearly. Recommend
All is well. It came in 3 weeks. Corresponds to description and expectations. Thank you
it's exactly as ordered, and fast delivery!
Perfect. Very pleasant smell. The ocean one is not so strong but it still smell perfect. others are strong enough.
Great quality product and fast delivery
Little ones but they smell great. It's taken two months to get here, I guess from the situation.
Very small, but equal to description,. Very good pir the price they have.
They smell good, not a huge fan of the Rose one, but they do what I want them to.
Ordered this item more than 2 months ago and i still didn't received :( , thanks for giving my money back, i appreciate that. That's why i give you 5 stars.
5 Stars good packaging and the small gift, but it was never Oil and Yes colored water, faint scent, not know for what will use it now, expected oil as the description.
Wonderful as always though I would like a larger format not to buy small packages
Delivery month, in Stavropol territory
The departure has come. It's been a long time. In general, everything corresponds to the description.
Arrived perfect products and according to the description of the site.
Quick and good
This is really lovely and recommended. Bottles are very tiny yet cute. Smells are great. Waited 1.5 months due to Covid-19 and still worth to wait!!! Really recommended.
Order 2/4 recieved 3/17 smaller than expeu
Product spełnił my expectations, fragrance is authentic worthy command