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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The son is very pleased, the goods are recommended. The jacket is surprisingly soft.
Gorgeous! Everything came, the jacket is as in the picture. Size in size.
The jacket corresponds to the description, everything is fine, only the lower elastic band is wide-you can make it denser, it itself will stretch over time
En to has provoked a discussion about what the color of the jacket is. I just saw her, I thought she wasn't the red one, but according to the light, looks like it changes between Bordeaux and Brown. Either that, or it really is the coffee color and we're all crazy. However, the image appears with a color that is not the real one at least on my screen, careful with that. Everything else is fine, it seems custom made and shipping after the new year and the virus crisis has been very fast.
Everything is fine, fit in size, the quality is normal, the description corresponds.
The jacket is excellent, the size approached, the jacket was 56 days
To Norilsk a little more than a month. Dimensions as in the table. Size m is small for height 1.8 m (
The parcel came in 26 days. The jacket really liked. Thank you.
Everything is good, our 52 size came up. Sewn very well. Came very quickly!
Came to Peter less than 2 weeks, completely conforms to the description, I drizsch, 180/60, took L, in the tuiter. Happy.
I do the S. I have ordered the M
The quality is excellent, moved well. Very satisfied, expectations were met.
Great stuff, It was a great purchase! I highly recommend.
fast delivery. The quality of the material is perfect, the color is like in the picture. Thanks again!
Great jacket. The truth is a little small. On my weight 105 kg and height 185 need 5XL.
Very happy, is as shown in the picture. Good product and good price.
Very pleased with the quality and color, As good as the description
"Packed incredibly, in a good way. It came quickly "
The product is good. I recommend it. Pretty price.