SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On growth 179 size 33 is just fine. Pope 103 is normal, not tight and not hanging. The color is awesome) but the belt is desirable.
Excellent trousers, the fabric stretches a little
Cool pants! I order the second time. In Tula, there are weeks in two, tracked.
Very good quality for such a low price. Thanks a lot the delivery is always fast. It is the second I bought and i m not disappointed
I'm repeat order! this brand is extra fine quarity.
Pants are super. written made with love, it's straight felt as soon as you take in your hands Cotton is dense as you need so that you do not stand out underwear and not jeans standing with a 98% cotton stake. All pockets inner belt and seam in the center are treated with light cotton, soft pleasant, The size with the table is the same, they took it straight not in the butt and not tight, 36 the very bottom is a little narrowed, but the calf does not tighten, for lovers of socks with a lapel at the bottom there is a cool strip, you can lower the bottom and not see it. Delivery about a couple of weeks in Mo, fast, thank you!
good stuff, really happy with it
Pants are wonderful! Quality, the material is beautiful! But... I ordered two different models of trousers of one size, these were 2-3 cm wider in the belt in contrast to the other model. A little big. Only with a belt... Otherwise everything is fine!
makes a perfect gift. couldn't be happier!
my groupmate is so gladful with ! This is the most breathtaking thing ever! me and my colleague would recommend this bargain. It was shipped so fast, the declared delivery was two weeks later and it came quicker than in a week after ordering it! totally glad with the acquiring and with the customer service. And this offer, overtook my expectations for thecost.
Good quality and fast delivery
Pretty good , surprised it came so fast thx
good product on a reasonable price
Received rather quickly. Great quality!
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
great service, top quality of
Looks exactly like on the picture.
Though I've just had this good for three days a week I'm quite contented with it. This was a lucrative buy. I purchased it for my classmate. We were both overwhelmed with the quality of thegood. The purchase actually came quickly and I was quite pleased. way outdid my predictions. I would immensely recommend this item. admire it so much I am already planning to buy more.
it's not a challenge anymore to think where can i buy . this store has everything i need
Thankfully, this store offers best so far
Good pants, fits really well.
Buying from this store was a good choice. price is pretty low yet the quality is amazing
My came in time. I'm really happy! thank u~
With such a discount, is just what i was looking for
more than worth its cost