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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
29 reviews
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It was a month before Khabarovsk. Track tracked. There was an inflatable bag in the Nutri. The bag came with small creases, they cleared. The bag is not big, the size is as in the description. But all that you need to put (purse, cosmetic bag, phone, keys, comb). Quality is good.
The handbag is cool, sewn neatly, roomy. Recommend.
Awesome bag. I really like it)) and not big and not small)) fine))
Handbag really liked! Looks not cheap, inside a good lining, inner pockets. Not big, but roomy. Just what I wanted. Thank you!
The bag is great! Good quality!
One side is sewn Krivo no symmetry. The skin is artificial, its money costs, there were also scratches. 4/5 shorter.
Bag just high, delivery was at the highest level, everything came perfectly packed, inside the bag was an air cushion, which did not let her remember during all the delivery, just super, I recommend to buy, in addition, as a gift you will send another rubber band and letter, cute and pleasant
Handbag is stylish, material and model, performance is excellent. A little There are threads, not critical. Spoils a little impression of accessories on the bag. On the strap are accessories both on aluminum spoons in the dining room. Hardly it can be worn with a belt, without replacing accessories. And so stylish, high-quality, compact. The purse needs a small one. Delivery 26 days to Moscow. Full tracking. I'm happy with the purchase. Seller Thank you
Ordered 6.03, and received 27.03. Volgograd region. Handbag is cool. I liked it. All as in the description and reviews. Seller thanks for the fast delivery and quality goods! As a gift I put a rubber for hair. Trifle, but nice. I recommend to buy!
A pretty bag as in the photo, really expected that it will be a little more. Good thick PU leather, interesting shape, relatively quickly delivered and well packed
I liked the bag, but the accessories are flimsy, I think it will not last long. Roomy, despite the small size.
Great bag. There is a smell and small threads, but not scary. In general, very satisfied. I recommend!
Good bag. But expensive for such a small comes out
I ordered a bag for 600 with kopecks, and therefore I will not be particularly picky about quality. Threads stick out, but it's not critical. The bag is very small (20 cm wide) and cute. I never regret buying
Debt, waited almost 2 months
Good, quality bag. The seams are even, without creases, there is a pair of protruding threads, minus-there is a smell.
Beautiful, good bag, fast delivery!
The bucket bag is small, without locks. Summer version of the bag. There is a smell not intrusive.
Excellent handbag, fully consistent with the description. Qualitatively executed. Inside there are many pockets, two compartments, from the top of the inside is fastened to the tongue with a button. Fast delivery, to the Moscow region for 3 weeks. Packed normally, plus inside the package inflated, thanks to it the bag is not creased. Thank you!
The handbag came not crumpled, because there was a pillow with air, for which thank you. In size, I thought that it would be bigger, but it was my fault. And on the other hand, except for a purse, a notebook and a phone do not need to wear anything. thank you. I like it.
Bag of excellent quality. Stitched qualitatively. There is a weak smell of glue, I think it will fade in the near future. All pockets with a zipper, all work. I recommend!
The order came exactly 14 days before Novokuznetsk, very fast! the bag is cool, miniature as I wanted, it looks just fine, buy will not regret, for such a price Super! Matches Photo
The parcel ordered 6.01.2020, and received 20.01.2020 in the Vladimir region. For the first time so quickly came the goods from China! Received in the mail in a thin package. The color is more Burgundy, but very beautiful and noble!
Took for 702 P, 25.12. Took it in the mail 15.01. Very small, in the photo I put the passport in the inner pocket, judge yourself. The quality is good, though solid, there is a small smell, but I think it will fade.
Great little handbag. Good quality. There is a slight smell. It doesn't bother me. Very satisfied. Came quickly. Exactly in the specified period. I recommend.