We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is satisfied, the camera was delivered in 5 days in Voronezh to the door, by courier. While I'm testing, then I'll add a review.
Very good thank you
I friggin' love this shop. The camera is outstanding, they delivered in time despite delays due to corona, and they helped me with customs. I miss some instructions, but the camera is intuitive, high res, and sturdy. Highly recommend both product and shop!
15 days delivery to my home in Colombia by postal company mail Americas. Excellent camera for its price
The camera came quickly, packed very well. Easy to use, no problem connects to Wi-Fi, in the language section Russian is available, in the set a lot of all sorts of holders and an additional protective case for the display. In the set an additional battery. A little unusual to shoot with a shicrocodile camera, additionally order another lens).
Hi everybody! The goods arrived 2 days earlier. Appearance of the package without damage. But on the account of the camera I can not say anything, it will be necessary to test. It's very bad that there is no stabilization in this camera.
What to say will go. Like everything is not bad, the quality of the materials is good, there are all alone not a critical nuance, A little luftitis screen in the lower right corner, not even luftitis, but just when touching there is a small squeak. Since the work itself and the overall quality does not affect, then I'm satisfied with the output of the camera.
It all came out. After checking, I will add a review.
received the product good quality and fast
It's OK. But for a long time through Finland for some reason. Although on time. Took with extra. Battery, charging and bag. This set is without retail box. Packed well.
All in good quality baby davolen because ordered for him To the phone connected everything is set up or shoots well We will shoot vidosiki
Price = quality. Don't expect much from her. For a long time I did not use ..... but it is heated when shooting. Fisheye.
Super fast delivery!!! The camera is just design in general chic, I recommend to buy!
Because of the quarantine went for a long time, the kit is full, I will deal with all the settings and complement the feedback about the camera
I have received it within 7 days.. all are good conditions. Bag is not well spaced keeping all staff... So i think bag is no recommended other than this everything okay. i will leave a feadback after 1 month.
Everything is super. Came quickly, 3 weeks to Saratov, from China. I'll learn.
Well, very fast delivery!!! Three days. Brought the courier to the apartment
The parcel reached intact and safe in Russia in 4 days!
Flawless
I like it very much, good quality for the price you have
Excellent camera, very well packing, good material, I arrive sooner than expected.
Everything is perfect. Thank you.
The camera came to perm in three weeks. The goods on the territory of the Russian Federation were not tracked. Everything came well packed, intact. Inserted memory card 32 GB, 10 class, read speed 100, write 80. In 4 K mode and shoots and photo normal quality. Installed the EZ ICAM application on the smartphone, everything works.
Product in excellent condition with all its accessories, very fast and well packed delivery
Great product, as the description.