SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks OK, but still not understood the operation.
The guard has come all the rules
Product is defective: one locking pawl of the sensor cover has been broken (see photo). Conclusion: the product was not inspected before shipment. How do I use this sensor now if the latch is not holding?
Works, quickly reached
Excellent.
Works on three finger batteries, in the kit there.
Doubt in the declared characteristics remained.
OK. Very fast. Everything corresponds to the description. In fact, not yet tried
Delivery for a month, the sensor works, purchase is satisfied!
Very well packed and fast shiping. Quality product, came in original package, with instructions manual. Have got one for many years and still working as new. Showing ppm at lowest concentration of carbon monoxide. Don't waste your money on overpriced products, this is excelent choice. Ordered few pieces for my family and friends
Delivery to Kazan month, in the work has not yet checked, checked only that included.
A month to Moscow, it's not loud, and you need a real fire which is late to put out then it will work, hung over the stove, when the smoke-reaction 0 ", the smoke should be blown right into the device, I think that this is only for the car, there is no adjustment ..
Super fast delivery, 13 days to Moscow. Sensors of course "find 10 differences", but they work like normal. I tried a cigarette, it works in 5-7 seconds.
Item perfect, delivered in time expected… Thanks. ️ ️ ️❌Recommended.
Very fast came
Not przypuszczałem that is the nieduży. Test button is working. I hope that EVERY too
Working properly, attached pegs wall mount, manual in English. 3xAA batteries Paluszek big, not included.
I did not check the work. The price is really acceptable. The sound is loud very much and can be heard from the first floor on the second, very good. On the test, yelled as it should. A good sensor, you can buy. take care of yourself and your loved ones. Especially who has baths and houses with stoves. I 've been in a bath and no one can let God survive.
Low cost is something i was searching for quite a long time. this place really made my dream come true
All good, well packed, recommend sprzedawce
With such a low cost, has an excellent quality
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met!
All is well, I recommend.
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
The arrived faster than the expected and well packed. Overall quality is good. I'm satisfied with my purchase and store work.