SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enthusiast Buyers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://enthusiastbuyers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came after 5 weeks, the color is different, on my OB 94 sits not very tight, I think even s would fit, the fabric is soft pleasant, stretches
These skirts fire, the quality is very good, came quickly, on the hips 90 size C in the butt, I like it
This is certainly not suede, knitwear. Without lining, the zipper will rub. On an ideal figure, fits like pantyhose
Delivery took 3 weeks. The goods were tracked. The skirt ordered a size larger than its own and it just to me. The fabric is dense, soft. It stretches well by the way. The color is not pure gray, but as if with a pink tint a little. In the summer it will be hot, of course, but in the spring-autumn the most))) my parameters: height 165. About 95 from 70
The skirt is cool, it looks like suede, the light fabric is not dense. I took the size s on the waist 63, hips 87. She sat well in size, only the length shortened.
Excellent quality. Recommend
The description is accurate, a little thin but good quality, color just like in the photo and feel great, I wear a size 40 of pants and buy size L, great!
Good, corresponds to the description, but probably it was necessary to take on a bigger size
Ordered 5XL came with two mumery too small! probably by it that front is much smaller than the back! Bad sewn seen on picture!
On the OB 110 came well, you can dress almost without unfastening the zipper) on OT 89 and the stomach in the waist all well sits, nowhere presses and does not hang. Height 158 cm. The skirt is 7 cm below the knee, in the photo already after the cutting in the studio. The fabric is thin, I thought it would be more like suede, but no. It looks like not bad, for its money is normal, but no more.
Unfortunately, I'm great at the waist, but I myself will take what I need. The skirt does not stretch, it was necessary to take on a larger size.
Super polecam
Very good skirt! Sits perfectly (2XL on the parameters from 74-OB 98). The material is dense, the seams are even. Recommend)
I am very satisfied with the product, even prettier than the zdjeciach. Cool, plush material. Rozm M it as in Poland S. Material stretches. Dimensions are 99% compatible. If mat in table rozm from-to, this dimensions flat are exactly the smallest. Ie if is, eg 64-70 it flat is 64, and 70 it maximum stretched. Just buy about size bigger than ever, and if you don't like opiętego it even 2 sizes more :)))) dimensions skirt plasko were measured because informuję you what to suggest. Table is real: (Flat-maximum). Several protruding thread.
noproblems with the order, everything is fine
quality of product is great! thanks a lot!
really nice
All OK. Delivery in less than 2 weeks. Skirt super. Recommend :)
really happy with the purchase
Thank You so much for this product. Good quality and good price. I recommend this Store :)
The skirt is good, but on one side along the thigh line the seam is stitched wavy not much, but if you look closely then you can see. Your money is worth it.
Well sewn, only the fabric is thin enough.
Gorgeous quality!
The color is lighter than the ordered, and sewing is not ideal.
arrived pretty fast! quality amazing!