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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag really liked. The order came quickly. Thank you
Much prettier than I thought! A little smaller than in the photo but so beautiful!
Bag charm, very soft, roomy comfortable. Came for 3,5 weeks. very satisfied with the purchase
It was a bit smaller than it looked in the picture but still very cute and plenty big enough. I love it and it actually arrived earlier than expected! I’m very pleased with it.
Love this purse! Exactly what I’d been looking for EVERYWHERE! Straps are just the perfect length and it’s roomy but not too big.
The handbag is very satisfied. Soft and very light, sewn neatly. Everything exactly corresponds to the description. Three departments, there is a pocket with a zipper and two without a zipper I recommend
The bag is good, soft. there is not a big smell. but on the balcony weathered. leatherette thin.
Labdien! Mīļš paldies par dāvanu. Ar cieņu ILGA.
The handbag received after a month with a small, the description corresponds, small but roomy, light weightless, looks good, just for the summer, this plan bought earlier and took 2 years. Seller Thank you
I liked the bag with its form, compartments. Quality is average. After several days, the threads began to appear.
Pts thin, straight summer, a little there is a smell, Pts thin handles, for the season is shorter!
Very pretty handbag, pleasant to the touch soft plastic. Great color, shaded brown.
Everything is exactly descriptions. made beautifully and rubber as a gift!
Very nice handbag for this price. convenient, many compartments, I recommend
Handbag is super. The seams are even. all as in the description I advise everyone.
Not a big one, but a large enough bag. Shipping fast. Put another note and a gift. In general, everything is OK.
Soft leather is not a big handbag came quickly to look cute
The bag is cool, just like in the photo, without marriage, delivery is fast, even you can say very fast, in general everything is super!
It is divided into three, and there is an inside pocket, too and seems to be easy to use, too.
Handbag is a little darker as pictured, but nothing is not bothered. Is beautiful and very functional. I have already the only brown color. Recommend sincerely.
Torta very cool well sewn light, bag size to wear everyday, Seller for 5 recommend
Handbag consistent with the description. Is less than the picture but still very pakowna. Very slap-up material. Future in less than two weeks. Recommend
Bag really liked! Looks expensive. Light, roomy. If not yet decided, then go! Delivery is very fast. 26.03 ordered, 07.04 received. Thank you!!!!
Good bag, no marriage, no smell. Sent and she became softer.
I liked the bag, light, comfortable, roomy. Everything is OK!